An Error Has Occurred While the File Name Was Entered Enter Again

This section describes probable causes of and possible solutions for the mistake messages that appear on the control panel.

Message

Cause

Solution

"Authentication failed."

The entered login user proper name or password is incorrect.

Check the login user name and password. The car is unable to authenticate. Contact the administrator.

"Cannot communicate with PC. Contact the administrator."

WSD (Device) protocol or WSD (Scanner) protocol is disabled.

Utilise IPv4 or IPv6, located in [Configuration] in Web Image Monitor, to enable [WSD (Device)] and [WSD (Scanner)].

"Cannot enter manually more nnn destinations."

(A figure is placed at nnn.)

The email has likewise many (nnn or more) destinations.

Separate the destinations into two or more than groups.

"Cannot specify more 100 destinations."

The e-mail has too many (100 or more) destinations.

Dissever the destinations into two or more than groups.

"Cannot start scanning because advice was failed."

While a file was existence sent, a network fault occurred and the file could not be sent correctly.

If the same bulletin appears once again later scanning again, the crusade could exist a mixed network, or else network settings were changed during WSD scanner transmission. Bank check with your system administrator.

"Cannot start scanning. Check the setting(s) on the PC."

The Scan Profile might be incorrectly configured.

Check the Browse Profile configuration.

"Cannot write on retention device because remain. space is insufficient."

The memory device is insufficient and scan data cannot exist saved.

Replace the memory device.

"Cannot write on memory device considering the device is write-protected."

The memory device is write protected.

Unlock the write-protection on the retention device.

"Cannot write on retentiveness device. Check memory device and machine sett."

The memory device is faulty, or the file proper name contains a graphic symbol that cannot be used.

• Check to come across if the memory device is defective.

• Check the retention device. Information technology might exist unformatted, or its format might be incompatible with this automobile.

• Check the file name set at the time of scanning. For details on the characters that can be used in file names, run into "Values of Various Set Items for Transmission/Delivery Function", Scanner Reference. Check with your system administrator.

"Bank check the resolution and reset nnn original(due south)."

(A figure is placed at nnn.)

The scanned original exceeded maximum data capacity.

Specify the browse size and resolution once again. Annotation that information technology may non be possible to scan very large originals at a loftier resolution. See "Relationship between Resolution and Scan Size", Scanner Reference.

"Communicating..."

Data is being prepared for sending to a customer computer.

Wait until the information has been sent. This message might reappear if the machine is operating on a mixed network or if changes were made to network settings during WSD scanning transmission. Check with your arrangement administrator.

"Connexion has failed. Check settings and check Scanned File Status."

The correct network settings are not fabricated.

• Check the network settings of the client computer.

• Check that components such as the LAN cable are continued properly.

• Check that the server settings are correct and the server is working properly.

"Connection with LDAP server has failed. Cheque the server status."

A network error has occurred and connection has failed.

Effort the operation in one case more. If the message is still shown, the network may exist crowded. Check the data of System Settings. See "Ambassador Tools", Network and System Settings Guide.

"Dest. hallmark failed. Bank check settings and bank check Scanned File Status."

The entered user proper noun or password was invalid.

• Cheque that the user proper noun and password are correct.

• Bank check that the ID and countersign for the destination folder are right.

• A password of 128 or more characters may not exist recognized.

"Destination listing has been updated. Selected destinations/ sender will exist cleared."

A specified destination or sender's name was cleared when the destination list in the delivery server was updated.

Specify the destination or sender'southward name again.

"Invalid certificates or no Southward/MIME certificates were found."

The destination'southward S/MIME certificates are invalid or cannot exist found.

Contact the administrator.

"Entered protection code for dest. is wrong. Please re-enter."

The correct protection code was not entered.

Make sure the protection code is correct, and so enter it again. See "Registering a Protection Code", Network and System Settings Guide.

"Exceeded max. information capacity Bank check resolution and Start."

The scanned data exceeded maximum data capacity.

Specify the scan size and resolution again. Note that it may not be possible to scan very large originals at a high resolution. See "Human relationship between Resolution and Browse Size", Scanner Reference.

"Exceeded max. Email size. Sending E-mail has been cancelled."

The maximum eastward-post size has been exceeded.

• Increment the size of [Max. East-post Size].

• Prepare [Divide & Send Email] to [On (per page)] or [On (per max. size)]. See "Ship Settings", Scanner Reference.

"Exceeded max. retentiveness chapters. Do you want to ship the scanned data?"

The memory is full.

Specify whether to use the data or not.

"Exceeded max.retentiveness capa. Scanning will be cancelled. Scanned information volition exist cleared."

The memory is full.

Effort i of the following measures:

• Wait for a while, and then retry the scan operation.

• Reduce the scan area or scanning resolution.

• Delete unneeded stored files.

"Exceeded max. number of alphanumeric characters."

The correct protection code was not entered.

Make sure the protection code is correct, and then enter it again. Meet "Registering a Protection Code", Network and Organisation Settings Guide.

"Exceeded max. number of search results which can exist displayed. Max.: nnn"

(A figure is placed at nnn.)

Search results have exceeded the max. displayable number.

Search once again later irresolute the search conditions.

"Exceeded max. page capacity. Do yous desire to ship the scanned information?"

The number of scanned pages exceeded maximum page chapters.

Select whether to send the data and then far.

"Exceeded max. pg. per file. Press [Write] to wrt. scanned data to mem. device. Or press [Cancel] to delete."

The browse could not be completed because the maximum number of pages that can exist scanned by this machine was exceeded during writing to the Retentiveness device.

Reduce the number of documents to be written to the memory device and endeavor again.

"LDAP server auth. has failed. Bank check the settings."

The user name and countersign differ from those set for LDAP server authentication.

Make settings correctly for the user name and the password for LDAP server hallmark.

"LDAP server search timed out. Check the server condition."

A network error has occurred and connectedness has failed.

Try the operation once more. If the message is however shown, the network may exist crowded. Cheque the data of System Settings. See "Ambassador Tools", Network and System Settings Guide.

"Memory device error. Check the memory device."

A non-writable medium is beingness used.

Use a different medium.

"Memory device not detected. Insert the device."

There is no memory device inserted.

Insert a memory device, or check to come across whether the retention device is properly inserted in the media slot.

"Retentivity is full. Press [Write] to write current scanned data to retentivity device. Or printing [Cancel] to delete."

The scan could not be completed because in that location was insufficient memory at the time of saving to the memory device.

Select whether or not to salvage the scanned certificate to the retentivity device.

"No valid dest. lists. Check the settings or the server status."

The authentic settings for the delivery server are incorrect.

Cheque that the delivery server is on and the authentic settings for the delivery server are correct.

"At present loading WSD... Please wait."

WSD scanner function is being prepared.

Wait a while.

"Only 1 retention device can be used in one time."

Merely 1 memory device tin can be connected at a time.

Insert 1 retention device only in the media slot.

"Only one memory device tin can be used in once. Remove all other media to resume writing."

Another retentivity device was inserted while the following message was displayed: "Clear/End key was pressed. Practise you desire to stop scanning?"

Remove the extra memory device. Only one memory device can be inserted at a time.

"Original is being scanned by another office."

The machine is using some other function such every bit copying.

Retry scanning after the operation with the other role is completed.

"Out of paper. Fix XX paper on the tray."

("XX" indicate newspaper size.)

No newspaper is loaded in the specified newspaper tray.

Load paper of a size that is listed in the bulletin.

"Sender'due south name is not selected. Specify sender's name."

The sender's name was non specified.

A sender's proper name should be specified before sending e-mail. Transport due east-mail after specifying the sender's name.

"Sending failed. Check settings and check Scanned File Status."

While a file was existence sent, a network error occurred and the file could non be sent correctly.

Try the operation once more. If the message is even so shown, the network may exist crowded. Contact the administrator.

Press the [Job Information] cardinal to display the transmission results, then check which chore has not been sent. Run across "Confirmation Displays", Scanner Reference.

"Sending has failed. Press Job Information central to bank check the status."

Sending has failed. Printing the [Job Information] cardinal to check the condition.

Endeavor the performance once again. If the message is still shown, the network may be crowded. Contact your network administrator.

Use the Job Information screen to cheque for the file where the problem occurred. See "Confirmation Displays", Scanner Reference.

"SMTP authent. Email address and Administrator E-mail address mismatch."

The SMTP authentication e-mail accost and the ambassador'due south electronic mail address exercise non friction match.

Contact the administrator.

"Some destinations cannot receive encrypted files. Sending to these destinations may be unsafe."

If you lot have selected multiple destinations including destinations for which encryption has not been configured, e-mail sent to those destinations will non be encrypted even if you lot specify encryption.

Using Spider web Image Monitor, check the file encryption settings for all destinations.

"Some destinations will receive automatically encrypted files. All files sent to these destinations volition be encrypted."

If you accept selected multiple destinations including destinations for which encryption has been configured, e-mail sent to such destinations will exist automatically encrypted.

Using Web Paradigm Monitor, check the file encryption settings for all destinations.

"Some page(s) are near blank. To cancel, press End."

The first folio of the document is almost blank, when using the Blank Page Notice function.

The original'due south bare side might have been scanned, when using the Blank Page Detect function. Be sure to identify your originals correctly. For details most determining the cause of blank pages, see "Browse Settings", Scanner Reference.

"Specified group contains some invalid dest. Do you lot want to select only valid dest.?"

The specified group contains some destinations for sending by due east-mail and some destinations for sending by Scan to Folder.

To select destinations for sending by email, press [Select] for the message displayed on the electronic mail screen. To select destination for sending past Scan to Folder, press [Select] for the message displayed on the Browse to Binder screen.

"The number of destination folders selectable in 1 time is limited to 32."

The maximum number of destination folders that can be selected at once has been exceeded.

Select 32 or fewer destination folders.

"Updating destination list has failed. Try again?"

A network error has occurred.

Cheque whether the server is connected.

"Updating destination list. Reselect destination(s) or sender's proper noun later."

The destination list is being updated.

If a destination or sender's name was already selected, re-select it after this message disappears.

"You practice not have privileges to use this function."

Privileges to use this function.

Contact the administrator.

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Source: http://support.ricoh.com/bb_v1oi/pub_e/oi_view/0001037/0001037157/view/trouble/unv/0054.htm

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